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Apple, AT&T Sued Over Missing iPhone MMS Feature

August 14, 2009 2 comments
This is rich. Some 10,000 iPhone owners in the state of Louisiana have filed a class action lawsuit against Apple and AT&T (NYSE: T). Their complaint? Apple and AT&T advertised that the iPhone would support MMS but they haven’t provided the service.
The group claims that the lack of MMS support on the iPhone amounts to false advertising. The plaintiffs state that both Apple and AT&T “advertised heavily that the new version of iPhone, the 3G, as well as the even newer version the 3G-S would allow MMS. Apple’s print and video advertisements in and on television, the internet, the radio, newspapers and direct mailers all touted the availability of MMS.”
As we all know, AT&T has yet to enable MMS for the iPhone. MMS, which stands for multimedia messaging service, is what allows mobile phones to send video clips, audio clips and pictures to other mobile phones. It is commonly calling picture messaging or video messaging.
Currently, if someone sends the iPhone an MMS from another phone, iPhone owners receive a text message with a Web address, user ID and password where the picture may be viewed. Oh, and this has to be done on a computer, not from the iPhone itself. The iPhone is actually capable of sending MMS messages, and Apple’s carrier partners in other countries have enabled the feature. AT&T has stated that it needs time to enable MMS on the iPhone, and is only committing to a “late September” launch for the service.
This isn’t good enough for those 10,000 people in Louisiana.

Information Week: This is rich. Some 10,000 iPhone owners in the state of Louisiana have filed a class action lawsuit against Apple and AT&T (NYSE: T). Their complaint? Apple and AT&T advertised that the iPhone would support MMS but they haven’t provided the service.

The group claims that the lack of MMS support on the iPhone amounts to false advertising. The plaintiffs state that both Apple and AT&T “advertised heavily that the new version of iPhone, the 3G, as well as the even newer version the 3G-S would allow MMS. Apple’s print and video advertisements in and on television, the internet, the radio, newspapers and direct mailers all touted the availability of MMS.”

As we all know, AT&T has yet to enable MMS for the iPhone. MMS, which stands for multimedia messaging service, is what allows mobile phones to send video clips, audio clips and pictures to other mobile phones. It is commonly calling picture messaging or video messaging.

Currently, if someone sends the iPhone an MMS from another phone, iPhone owners receive a text message with a Web address, user ID and password where the picture may be viewed. Oh, and this has to be done on a computer, not from the iPhone itself. The iPhone is actually capable of sending MMS messages, and Apple’s carrier partners in other countries have enabled the feature. AT&T has stated that it needs time to enable MMS on the iPhone, and is only committing to a “late September” launch for the service.

This isn’t good enough for those 10,000 people in Louisiana.

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Categories: Breaking News, News, Tech Tags: , , , ,

AT&T Changes Contract to Prevent Law Suits

August 10, 2009 Leave a comment
“AT&T has changed its terms of service (including for existing contracts) to prevent class action suits. Note that you are already required to submit your case to arbitration, a forum in which consumers are often at a substantial disadvantage. Now you must go up against AT&T alone.”
Categories: Breaking News, Mobile, Tech Tags: , , ,